End User Support

Company Overview

"Vascommers" aim to deliver BRIGHT solution for your business. We have established partnerships with telecommunication companies and banks to build and develop branchless banking systems, server-based e-money system, and internal information systems. We enhance the experience of many business lines who need to grow and spread their market area towards many cities in Indonesia. Vascomm also working in the field of Internet of Things (IoT) to develop future technology like smart homes/office and smart city. At Vascomm, we believe that everything can be enhanced.

When Vascomm develops software, we're also responsible for the programs to run smoothly and without any problem. We put our representative on the end-user site to make sure our software trouble-free. 

Employee Benefits

24/7 Working Time

Fun working place

Support and Clear Supervision

Competitive Salary

Overtime and Business Trip fees

Health Insurance Program

Project commission 

Bonus Based Program

Employee Training and Development

Career Path

  • Responsible to give the regular report to the related person in charge
  • Responsible for giving IT support for the whole tools and applications on the end-user site
  • Fulfill the agreed Service Level Agreement/SLA
  • Ensure system availability at the premise client





  • Bachelor degree from computer engineering and information system with 1 year experience Or graduated from vocational high school majoring in software engineering with minimum 2 years experience
  • Solid understanding of software development life cycle (SDLC)
  • Experienced in programming language (PHP Laravel, nodeJS, Rest API)
  • Have networking knowledge and understand VPN, TCP
  • Familiar with UNIX and RDBMS ex: MySQL atau Oracle